1. Scope
This policy covers site visits, contact/quotation forms, and B2B enquiries handled by phone, email or WhatsApp. Pak Andishan's own websites and third-party platforms are governed by their respective privacy notices.
Last updated: 20 October 2026
GDPR & Privacy Policy
Filiz Makine, as Pak Andishan master distributor for Türkiye for industrial lavash and bakery machinery, respects the privacy of website visitors and business counterparts. This policy explains how information collected via https://filizmakine.com and related digital channels is used.
2. Information we collect
Information you provide: full name, company, phone, email, enquiry type and message content.
Technical data that may be collected automatically: IP address, browser type, device information, pages visited, referring URL and cookie identifiers. See our Cookie Policy for details.
3. Purposes of use
We use information to respond to industrial machinery sales, on-site installation and technical-support enquiries; prepare capacity and layout quotations; meet legal obligations; secure the site; and improve user experience.
We do not conduct bulk marketing email or SMS campaigns; commercial electronic messages are not sent without a clear request.
4. Legal bases (GDPR, where applicable)
Where the EU General Data Protection Regulation (GDPR) applies, processing is typically based on steps prior to entering a contract (Art. 6(1)(b)), our legitimate interests in operating a B2B machinery distribution business (Art. 6(1)(f)), compliance with legal obligations (Art. 6(1)(c)), and consent where required (Art. 6(1)(a)).
For individuals in Türkiye, processing is also described in our KVKK Personal Data Notice.
5. Sharing
We do not sell personal data. Limited sharing may occur with hosting providers, competent authorities where legally required, or manufacturer/logistics partners solely as needed to fulfil your enquiry.
6. Security and retention
We apply appropriate technical and organisational measures against unauthorised access, loss or alteration. Absolute security of internet transmission cannot be guaranteed; please avoid submitting sensitive data in form fields.
Data are retained only as long as needed for the stated purposes and applicable legal periods, then deleted, destroyed or anonymised.
7. Your rights and contact
Depending on applicable law, you may have rights of access, rectification, erasure, restriction, objection, data portability and the right to lodge a complaint with a supervisory authority. EEA residents may contact their local data-protection authority; individuals in Türkiye may exercise KVKK rights as set out in our Personal Data Notice.
Privacy requests: info@filizticaret.com · Tel: +90 535 968 73 25 · Erzurum, Türkiye